Forum Discussion
Skype for Business online Call queue issue - Busy on Busy
Hi, Is Busy on Busy option is available in Skype for Business online? In Skype for Business online call queue what I observe is if any member/agent is on call; it will still ring his/her number w...
Hello Thomas
I switched to serial and I still receive new callqueue-calls when already in a call.
Kind regards.
Brunde Same problem here
AndyDeDeckker Looks like MS enable the option to create custom calling policy.
From Voice > Calling Policies you can create new Calling Policy and enable Busy on Busy option.
