Forum Discussion
Change PrimaryUri on Call Queues in Skype for Business Online
Hello all,
We have set up a couple of Call Queues on Skype for Business online for one of my customers. It works ok, however there is an annoyance:
Incoming calls show the toast with a long name:
hg_33918b5f831f464a8f63c987cac5698a@domain.com
That name is the PrimaryUri of the hunt group.
In the on-prem version I am able to change that using PowerShell. However when using the LyncOnlineConnector, the Set-CsHuntGroup cmdlet uses the PrimaryUri as identifier, so there is no way to change it with that command.
Anyone has figure out how to change it the PrimaryUri of a call queue?
15 Replies
This is actual a bug. Microsoft is working on a solution. The Workarround is to add the SIP Address as Contact in your Buddylist. After that, the Diplay Name is presented. Or create a Outlook contact with that SIP-Address and give the contact the Name you want.
regards
Thorsten
Could you elaborate on how you did this? I've tried adding both the Call Queue contact to the S4BO contact list and creating a contactt in Outlok and have had no luck.
- I solved this really with creating a Outlook contact for every Call queue. I added the SIP address as E-Mail address to the contact and gave it the Name I wanted to have. It take some hours until you can see the resolution.
Hope this will help you.
Regards
Thorsten
Hello,
I have the same Problem. All created HuntGroups have this long an crazy Name. I can not find any way to change that. This is very sad.
I have opened a Microsoft Ticket and I am waiting for a Statement.
regards Thorsten
- For what i know at this moment, this isn't changeable yet (last check in april). Looks like a bug because when you pickup the name will be displayed.
Sounds like time to open a MSP ticket, just tried modifying :/
Is there a fix for this yet? Having the same problem...
