Forum Discussion
Change PrimaryUri on Call Queues in Skype for Business Online
Hello all, We have set up a couple of Call Queues on Skype for Business online for one of my customers. It works ok, however there is an annoyance: Incoming calls show the toast with a long name: ...
This is actual a bug. Microsoft is working on a solution. The Workarround is to add the SIP Address as Contact in your Buddylist. After that, the Diplay Name is presented. Or create a Outlook contact with that SIP-Address and give the contact the Name you want.
regards
Thorsten
Could you elaborate on how you did this? I've tried adding both the Call Queue contact to the S4BO contact list and creating a contactt in Outlok and have had no luck.
- I solved this really with creating a Outlook contact for every Call queue. I added the SIP address as E-Mail address to the contact and gave it the Name I wanted to have. It take some hours until you can see the resolution.
Hope this will help you.
Regards
Thorsten- I just reailized the issue you where experiencing was on the skype for business client. I'm having this problem on the Polycom VVX.
