Forum Discussion
Kyle Swanda
Sep 28, 2016Brass Contributor
Auto Attendant and Call Queues with CCE
I know these are due to enter preview soon, but does anyone know how the CCE will work with AA and CQ? Will we be able to use a line homed on a CCE as a service number for AA and CQ?
If we home a user today with our primary incoming number, but want to convert that to AA or CQ later, will that be possible? I don't want to deploy something that gets us stuck.
Thanks!
5 Replies
- Mohamad Saleem
Microsoft
We are working on few scenarios , please stay tuned for the preview. If not done, please register on http://skypepreview.com for the OrgAA Preview track.
- Jed EllerbyBrass Contributor
Any more updates on this particular feature with CCE?
- Mohamad Saleem
Microsoft
Hi Jed,
Work is in progress to support CCE , will be shared once ready.