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Angel06's avatar
Angel06
Occasional Reader
Dec 30, 2025

Request to merge multiple Microsoft Learn certification IDs

Hello Microsoft Learn Support Team,

I was advised by Pearson VUE and Microsoft Support to contact Microsoft Learn
to request merging of my certification profiles.

I have paid for the PL-900 exam, but the exam confirmation and status
are not visible due to multiple Microsoft Learn IDs.

The following Microsoft Learn IDs need to be merged:
- ms1100781607
- ms1100998551
- ms1100999029

Kindly help merge these IDs and associate my PL-900 exam correctly.

Thank you.

certification
certifications
Microsoft Learn
PL-900

2 Replies

  • tdemeul's avatar
    tdemeul
    Copper Contributor
    Dec 31, 2025

    I actually submitted a ticket last month for merging two different personal MS Learn accounts, due to having certification completions on both. Here is the answer I got back:

    Thank you for contacting Microsoft Credentials Support! We’re truly glad to assist you and appreciate your interest in keeping your learning achievements consolidated. 

     

    We understand that you’re looking to link one personal Learn Profile to another, and we’d like to share the best available solution to help you with this. 

     

    Due to system design, it’s not currently possible to merge two personal Learn profiles directly. However, there is a workaround that allows you to transfer your certification and training progress using a third Learn Profile associated with a school/work account. 

     

    Here’s how you can proceed: 
     

    1. Log into your school/work account (Profile B) and add the personal profile from which you want to transfer your information (Profile A). This migrates your certification and training progress from A to B. Wait until the confirmation green banner is displayed. 
    2. Now, remove your previous personal profile you just added (Profile A) (Settings > Login Account Management > Linked accounts > Remove). This separates the accounts, but the contents transfer remains intact. 
    3. Log into your main, preferred Learn Profile (Profile C) and add Profile B. This transfers your certification and training progress from the work Learn Profile to your preferred Learn Profile. 
    4. (Optional) If you wish, you can you remove your school/work account profile. 

     

    This method uses the school/work Learn Profile as a bridge to transfer content between personal accounts. 

     

    In case you are not part of an organization that can assign you a work or school account (AAD), you can create one by signing up for a Microsoft 365 free trial, as stated in the article: https://learn.microsoft.com/en-us/power-bi/enterprise/service-admin-signing-up-for-power-bi-with-a-new-office-365-trial#sign-up-for-a-microsoft-365-trial 

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