Forum Discussion
Angel06
Dec 29, 2025Copper Contributor
Request to merge multiple Microsoft Learn certification IDs
Hello Microsoft Learn Support Team, I was advised by Pearson VUE and Microsoft Support to contact Microsoft Learn to request merging of my certification profiles. I have paid for the PL-900 exam, ...
Ghrieb
May 31, 2026Occasional Reader
Hey dear,
First thing to try, the self-service merge.
Since you have three IDs (not two), you'd need to do this in two steps — merge the second into the first, then merge the third into the combined profile.
If self-service doesn't work (which happens when accounts have conflicting types), you'll need to go through the official certification support channel, this is the right place for exactly your situation:
http://learn.microsoft.com/en-us/credentials/support/help/?wt.mc_id=studentamb_506144
One more tip: once your profiles are merged and PL-900 shows up correctly, add a personal Microsoft account to your primary profile as a backup login. That way you won't get split across multiple IDs again if you ever change work/school emails.
Good luck