Forum Discussion
ishak2931
Oct 26, 2025Copper Contributor
authetification app
I changed my phone and I no longer have access to my authentication application so I can no longer connect to my email... I just have another email to receive a code in case I forget my password but ...
Oct 28, 2025
If this is a personal account, you have just permanently locked yourself out.
If this is a work/corporate account, you need to contact Microsoft support.