Forum Discussion
Word online opens the old version of document from SharePoint library
Hello!
I finally found solution: Office file cache need to be cleaned, so I deleted content in the following folder:
C:\Users\...\AppData\Local\Microsoft\Office\15.0\OfficeFileCache
Now I can update Word and PowerPoint files and the new versions are stored in SharePoint document library.
Br,
Kirsi Karhula
Kirsi Karhula ....This worked well. Thanks.
Deleting everything in the cache folder as mentioned by Kirsi Karhula _seems_ to have worked for me. So, since 2017... this problem has existed in Microsoft Office now for at least 5 years. Not going to put in any logic to fix it, eh? Just randomly stuff stops working and people are expected to find this article to deal with it and maybe get bad information and break things, eh? It's hard to believe that this is what we pay for and humans are expected to deal with.
