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Chris_Clark1968's avatar
Chris_Clark1968
Brass Contributor
Nov 26, 2024

Word Document reverted back to when created. Lost versions

Hi,

I've had a query sent to me via a user who advices that a couple of word documents that are held on SharePoint have reverted back to the date is was created and it seems that there is no version history???

The documents are held in separate folders on the site

Firstly, is this possible??

I've checked the recycle bin and can't find any document in there...

Is there anywhere I can look at, search for as the documents have notes that relate to a patients progress and are required to assist them further.....Notes ae taken on a regular bases.  The documents were created in August 2024 so at least three months of notes are no longer being seen...

Regards

Chris

3 Replies

  • michalkornet's avatar
    michalkornet
    Iron Contributor

    Hi, I’m not sure, but I think that if you publish it without any content inside, it will unfortunately stay that way.

    I’m also wondering if activities of this specific user can be found in the Purview audit search. Nevertheless, to be honest, I’m not sure how to help in this case. Please keep this post updated if you find a resolution.

  • michalkornet's avatar
    michalkornet
    Iron Contributor

    Chris_Clark1968  , that sounds strange. Is version history turned on for the specified document library? Is it related only to one user? Maybe the files were updated locally somehow. Please also check the modification date and the current version number. Maybe these columns can provide some hints.

    • Chris_Clark1968's avatar
      Chris_Clark1968
      Brass Contributor

      Hi,

      The version history is turned


      And this is all that displays in version history

      I'm awaiting a response from the user if they have a saved version within their OneDrive...
      As far as I'm aware it seems to be the one user...

      But as you say it's very strange???

      I have just noticed that this is appearing,


      so I'm I correct in thinking that if they publish this then the updates will appear??

      This just seems to have appeared.  Can this be turned off??

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