Forum Discussion
Why can't I disable the SharePoint PDF previewer?
Hi,
Whenever I select a PDF it opens in it's own PDF previewer. Problem with this is I open files in a new tab and when you press the X in the top right it drops you back to the file library. This confuses users on smart devices who want to go back to the page they just launched the PDF from. I'm just looking to open with the Browsers' PDF viewer so when they press the X it closes the tab completely.
Have tried the standard site collection and file library settings to use the client app without success - Unless there's a specific combo or different (additional) setting that makes this work?
Thanks in advance.
- grant_jenkinsIron Contributor
blahb1345 I feel your pain on this one - a major issue with our company. It changed to this behavior around 5 months ago for us. I've submitted a UserVoice for it and also discussed with the internal Microsoft teams, but no resolution as yet and nothing planned from Microsoft as far as we can see.
Feel free to vote up the UserVoice (and anybody else) to see if we can get some further traction on it.