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Juan Gonzalez's avatar
Juan Gonzalez
Iron Contributor
Aug 28, 2018
Solved

"We don't support syncing SharePoint on-premises folders" error

Folks, 

Currently, I have a user trying to sync a Office 365 SP library but then get an error saying "We don't support syncing SharePoint on-premises folders".

Do you know how to fix this?

 

Thanks!

  • Seeing the same issue here on some but now all accounts. Something is probably changed in the OneDrive UI that caused this because you can work around this issue by clicking "Return to Classic OneDrive" link in the lower left corner and then pressing "Synchronize".

3 Replies

  • Anders Eriksson's avatar
    Anders Eriksson
    Copper Contributor

    Seeing the same issue here on some but now all accounts. Something is probably changed in the OneDrive UI that caused this because you can work around this issue by clicking "Return to Classic OneDrive" link in the lower left corner and then pressing "Synchronize".

  • Tony Bradley's avatar
    Tony Bradley
    Copper Contributor

    I don't have an answer, but I am rebuilding a system that was syncing OneDrive for Business from an Office 365 account just fine 10 hours ago, but now that I am trying to set it up again I am getting that same message. 

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