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DCKan's avatar
DCKan
Copper Contributor
Apr 19, 2021

"We couldn't create your rule. Please try again." error with restricted list permissions

I setup a list with the following restrictions (under list Settings > Advanced Settings) so that users can create/see/edit only their records:

  • Read accessRead items that were created by the user
  • Create And Edit access: Create items and edit items that were created by the user

With these settings, even I as site owner and the person who created the list and has access to read/change/delete all records, cannot create any rules under Automate.  Every rule I try to create results in error:
"We couldn't create your rule. Please try again."

 

I have to change Read access to "Read all items" to be able to create rules - but then that exposes everyone's records.  

Is this a bug or is it a feature that even someone with full rights to the list cannot create a rule because there is tighter security for other users?

5 Replies

  • JasonB2486's avatar
    JasonB2486
    Copper Contributor

    I'm seeing the same issue, I can't create rules on a Sharepoint list, the system just throughs this error. It is regardless of the type of rule as well.

    • JasonB2486's avatar
      JasonB2486
      Copper Contributor
      Identified this is a permissions error

      The owner needs to open the list and select: Settings > List settings > Advanced settings. Under Item-level Permissions, the Read access option must be changed to Read all items.
      https://support.microsoft.com/en-us/office/create-a-rule-to-automate-a-list-151ea008-7fa6-409b-b0bd-b04a3b3cacd5
      • DCKan's avatar
        DCKan
        Copper Contributor
        Yes, I mentioned this in my original post. But it defeats the point of wanting restricted permissions on the list.

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