Forum Discussion
Very odd & intermittent error opening a particular library
A user has reported that sometimes (very randomly/intermittently) when they open a particular document library on their site, they are greeted with this message: I've done a bit of research an...
Soo it's been a while since you've posted this originally, but I see it's still an issue as I'm currently experiencing the error. I'm also the creator of the site that I'm now experiencing the error in... As a daily & experienced user of SharePoint I can say I have never encountered this wonder, but now I have...
I will say I encountered this wile re-organizing folders etc. so I was in the midst of already having moved multiple documents & I'm in Chrome while on a Windows 10 os. After clearing my cache I was able to move the files I was originally attempting. So I'm not sure if that helps anyone troubleshoot, but just thought I'd drop a note to say this is still an issue one can experience 🙂
Have an Awesome Day!
Hi_Im_Jade OK, I've been having this same issue for a few weeks now. How do I clear the cache?
Thanks,
- Hey ggeremia! You can do the suggestion that BarryAnderson has left or to clear your cache in the easiest manner; you press the Function key [Fn] & [F5] on your keyboard at the same time & that should clear your cache. If you're not able to do that, then here are alternative steps for Chrome, if you use another browser they should be the same or similar steps;
1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools. Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.- Thanks, Hi_Im_Jade.
- This refers to the browser cache. You can trial opening the site in private/incognito mode to check if it works, if it works then clearing the cache should correct this.
https://www.lifewire.com/how-to-clear-cache-2617980Great, thanks BarryAnderson. I thought it meant Sharepoint cache not browser cache.
I did that and it worked temporarily before but every few months it comes up again.
