Forum Discussion

john john's avatar
john john
Iron Contributor
Feb 28, 2020

Users are unable to share links with external users and request files

We have the following setting for the external sharing on both SharePoint and one-drive:-

 

and we are restricting external users sharing with a specif group of people only as follow:-

 

but if a user who is allowed to share with external users, try to share a file with an external user inside his one-drive he will get this error:-

 

also when the user try to request a file he will get this error:-

 

 

i am not sure why the user is getting these errors although i have all the setting correctly set. is this correct? or i am missing something?

6 Replies

  • systemsmaven's avatar
    systemsmaven
    Iron Contributor

    Hi john john ,

     

    On the Who can share outside of your organization setting, it looks like you have the wrong box checked off.  You don't have the one for anonymous links.  Without that checked off anyone links will be blocked.

     

     

    Hope that helps!  🙂

      • systemsmaven's avatar
        systemsmaven
        Iron Contributor

        john john 

         

        Yes, file request requires anyone/anonymous links.  It's kinda frustrating, I'd like to enable that feature for my users but we have a policy against anyone links.

         

        And the default sharing link is an anyone link as well.

  • Cian Allner's avatar
    Cian Allner
    Silver Contributor

    That Send link screenshot is just saying the type of sharing link is internal, so when adding an external person, it's informing you it won't work, so it's expected.

     

     

    Changing the link to Specific people does the trick

     

     

     

     

     

Resources