Forum Discussion
LucidBike1140
Sep 10, 2024Iron Contributor
User Cannot Access One Specific Site and I Can't Figure Out Why
User can access other sites, but this one particular site, which many other users can access, they cannot. I've tried: Granting direct access (typical access is via Members group). Granting direc...
- Sep 11, 2024
Try this, it helped me in the past, you can find it in the Admin Center - Support - help & Support
Sep 11, 2024
Try this, it helped me in the past, you can find it in the Admin Center - Support - help & Support
- LucidBike1140Sep 11, 2024Iron Contributor
AndresGorzelany Thank you! That was it. It detected a "https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/fix-site-user-id-mismatch" for the user on that site, then I allowed it to remove that ID completely. Once it was finished, I added the user back to the Members group and they were able to access the site. Thanks again!
- Sep 11, 2024Glad to hear, yes, usually mismatched ID occur when reactivating old user objects. Very glad to hear it has fixed it for you