Forum Discussion
Haneef Ibn Ahmad
Apr 08, 2018Iron Contributor
URGENT! SharePoint Migration Tool Error: "Package Engine has stopped because Azure queue failed"
Hi, I'm trying to migrate some files from a local drive to OneDrive for Business and I keep getting this error. I have tried it with different folders as well. It's quite urgent as I need to hav...
- Apr 18, 2018Hi Everyone,
Thanks for the responses.
Finally managed to sort it out the other day. Seems to be an issue with the tenant. This worked fine with other tenants.
So, the fix:
1) Create an Azure Storage account in your Azure account. Ensure that the storage is in the same region as your SharePoint tenant. (NOTE: Azure Storage accounts created in this method incurs charges)
2) Get the account name and key for the Azure Storage.
3) In SPMT, once the source and destination for the migration are added. Click on the fly wheel/settings icon.
4) Enable Custom Azure Storage, enable encryption.
5) Enter the Azure account name and key.
6) Apply the settings and start migration.
Once the migration is done, delete the Azure Storage account after ~ a week. Otherwise, you'll keep incurring charges for some encrypted data.
Hope this helps. And I hope the SPMT developers fix this issue.
Apr 08, 2018
Unfortunately there is no much you can do here...the tool is a free tool provided by Microsoft that is being improved from the Team since the initial release. What I recommend here is to open a support ticket because it might happen that something in the SPO migration componentes is not right. I will add also here Simon Bourdages
Haneef Ibn Ahmad
Apr 09, 2018Iron Contributor
Office 365 support tried a few google searches and returned saying that this is a 3rd party app! Lol
Even though, it was officially announced by Office:
https://support.office.com/en-ie/article/introducing-the-sharepoint-migration-tool-9c38f5df-300b-4adc-8fac-648d0215b5f7
Is there anyway to contact the developers of the app?
Seems to be a bug on their end.
Even though, it was officially announced by Office:
https://support.office.com/en-ie/article/introducing-the-sharepoint-migration-tool-9c38f5df-300b-4adc-8fac-648d0215b5f7
Is there anyway to contact the developers of the app?
Seems to be a bug on their end.