Forum Discussion
CallumCrowley
Sep 04, 2023Copper Contributor
Unable to create document from custom content type, using document template
If we create a content type in the Content Type Gallery and specify a document template URL, the content type cannot be used to create a new document in a library using the "New" menu (after pulling ...
StewartAShark
Sep 11, 2023Copper Contributor
Hi,
Our problem appears to have been resolved. Microsoft Support carried out a sync with our tenant and Content Types with Custom Templates are now working for new sites. Not all recently creates sites have automatically repaired, but after updating content types locally from the Site back to the Content Type Hub the custom templates, began working again.
Our problem appears to have been resolved. Microsoft Support carried out a sync with our tenant and Content Types with Custom Templates are now working for new sites. Not all recently creates sites have automatically repaired, but after updating content types locally from the Site back to the Content Type Hub the custom templates, began working again.
CallumCrowley
Sep 11, 2023Copper Contributor
Thanks for the update, I'm hoping we can get the same fix for our tenant.