Forum Discussion
trying to share folder with guest, but access denied.
MicrosoftHi HOA Secretary,
It is possible they are logged into another Office 365 account and that there may be some conflict as a result. Can you have them try opening the link in an incognito browser session and see if that works? Thanks!
Stephen Rice
OneDrive Program Manager II
a twist on the original reported problem:
OneDrive for Business file shared with "Anyone with this link can view the item" rights, but several internal users opening the link get "Access Denied" (recipient address changed):
Any thoughts appreciated, thanks.
- StephenRice
Hi Dipesh Amin,
That is definitely odd! Have you contacted Microsoft support about this yet? They can run you through some basic troubleshooting which may help here. If it doesn't, feel free to send me a PM and we can troubleshoot further. Thanks!
Stephen Rice
OneDrive Program Manager II
StephenRice i seem to get this with one particular client.
when i try to share a folder with them using both 'anyone' or 'specific' they get access denied (Attached). However when i say file then it is fine.I have checked the SharePoint Features - its not active.
The account is to a Google organisation email address
Any ideas?
Found the answer: Do NOT create the team site or document library in the preview portal. Create your page in the legacy portal, and all will be well as far as file/folder sharing expectations.
Hello, I am also having this issue with my SPO Document Center. I have anonymous sharing enabled at the tenant and the site, I have turned off "Limited-access user permission lockdown mode". I need to copy a link and share externally, sending to anonymous users - NOT by individual invitation, but a link sent out in an email to hundreds of potential customers. I am selecting a folder in the root and selecting "Copy link" to do this. When the user tries to open the link, they get the attached error.
If I open a subfolder and select "Copy link" my anonymous user can get in, but CAN NOT see any documents in that folder.
- StephenRice
Hi Martin-Coupal,
Can you paste some screenshots showing the experience you are seeing? Thanks!
Stephen Rice
OneDrive Program Manager II
Maybe related:
I have a list on a site and only the list is accessable for "everyone except external users".
If a user clicks on the link the first time he gets an access denied. Apparently he is added to the site collection the same time, so when he clicks on the link a second time, he has access. When I remove him from the site collection: access denied again and a second attempt works again.
Just did a test in a SharePoint Library.
User account already in my guest list in O365
- If I share a folder to this specific user, it works.
User account not in my guest list in O365 and tied or not to a Microsoft account
- If I share a folder to this specific user, he will receive e-mail and will be asked for e-mail confirmation and receive a code. Result: not working "Access denied. don't have permission to access this ressource and asking to connect with a O365 account or other Microsoft service.
- However, if I share a file to the same account it works.
- I'll ask the local IT support person to confirm the user was using the organizational ID when trying to access the file, but with the setting to allow all, this does not make sense; Also, everyone, if the link is copied, pasted in a browser, many of the users having the access problem, are able to view the file, if done a second time, more of the unsuccessful users are able to view the file on the second try
Way,
Click on the "If you have a different account, try signing in with that account" link and enter your company credentials again.
You are probably log into the Tenant with a different account already.
Nee
any chance someone had this problem and got it resolved?
- StephenRice
Hi Way Min Louie,
Thanks for sharing, this is definitely odd! Let me forward to the engineering team and see if we can figure out what is going on. Thanks!
Stephen Rice
OneDrive Program Manager II
