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Shweta Tuli's avatar
Shweta Tuli
Copper Contributor
Jun 17, 2019

The sensitive labels are not visible in the document library if a document is tagged.

I am following the below mentioned steps for this issue: 1. Create a label through Security and Compliance Center. 2. Publish a label and use the same to tag my documents and upload them in both On...
Document Library
labels
SharePoint Online
JoeMama4's avatar
JoeMama4
Copper Contributor
Jan 25, 2023
Whats Odd is that the column for Sensitivity is blank on all files I have the labels applied to. I can see the label when I open the file but no where else does it show this. Anyone have any idea how to get this to show up correctly in the Sensitivity column
  • DBarrett's avatar
    DBarrett
    Copper Contributor
    Apr 26, 2023

    JoeMama4 

     

    I too am experiencing a similar issue, but in my testing (we are currently pre-prod), it only affects sensitivity labels that use encryption with user assigned permissions. Labels which don't use encryption or labels which use encryption with the 'assign permissions now' method (label defined permissions) do display correctly in the sensitivity column.

     

    Note: I did have to https://learn.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-coauthoring?view=o365-worldwide for SharePoint to properly accept encrypted files (e.g. .docx) with label defined permissions, and for M365 online apps to be able to open these files. 

     

    • Turak64's avatar
      Turak64
      Copper Contributor
      Aug 02, 2023
      I'm seeing this with all types of labels, with or without encryption. We have co-authoring on as well
      • Turak64's avatar
        Turak64
        Copper Contributor
        Aug 02, 2023
        I ran this command and it seems to have worked

        Set-SPOTenant -EnableSensitivityLabelforPDF $true
  • SergeiBaklan's avatar
    SergeiBaklan
    Diamond Contributor
    Jan 25, 2023

    JoeMama4 

    For me it works if open the file in browser (e.g. Excel for web, whatever) and you may close it right after that. Label appears in the Sensitivity column if it was set for the file.

    If open in app nothing happens.

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