Forum Discussion

peruchinit's avatar
peruchinit
Copper Contributor
Sep 14, 2023

Standard Web Parts Disappeared

I am very much a beginner when it comes to creating SharePoint sites.  I created one yesterday and am playing around with designing the homepage.  While I was working yesterday, all of the standard web parts were available to me, but today they have all disappeared and only the "made for email" web parts are visible.  Using the Search bar also does not display any other web parts.  This is only an issue on this particular site; other SharePoint sites still show all of the standard web parts.

 

Is there a setting somewhere that I may have inadvertently messed with that has caused this?

 

  • peruchinit Hey, looks like you've created a news post using one of the new 'News for Email' templates. 

     

    These posts are pretty clever - but they're limited. They're designed to work in SharePoint and also in email clients. This means that the available web parts are limited to ones that will work in emails - you can read more about them here: SharePoint News for Email templates - Microsoft Support

     

    If you want all the web parts, you'll need to create a new news post and choose one of the 'Standard' templates instead (e.g. Blank, Visual, Basic text)

     

     

  • HelloBenTeoh's avatar
    HelloBenTeoh
    Bronze Contributor

    peruchinit Hey, looks like you've created a news post using one of the new 'News for Email' templates. 

     

    These posts are pretty clever - but they're limited. They're designed to work in SharePoint and also in email clients. This means that the available web parts are limited to ones that will work in emails - you can read more about them here: SharePoint News for Email templates - Microsoft Support

     

    If you want all the web parts, you'll need to create a new news post and choose one of the 'Standard' templates instead (e.g. Blank, Visual, Basic text)

     

     

    • Jim_Heisenberg's avatar
      Jim_Heisenberg
      Copper Contributor

      I got the same problem on my main page. But It shows perfectly on the other sub-page. The problem happened after I edited the news.

    • peruchinit's avatar
      peruchinit
      Copper Contributor

      HelloBenTeoh thank you very much for your response!  I guess I had indeed inadvertently created a news post with the email template, but I deleted it and assumed that everything would be back to normal.  That's odd that it would freeze the web part options after the fact.  But creating a new one with the standard template fixed the issue, and I'll be sure to not choose the email template again!

      • LouiseC35's avatar
        LouiseC35
        Copper Contributor

        We seem to be having the same issue although we appear to be having this across any page I now go to edit? I cannot access any of the standards webparts through the drop down and even searching for the countdown for example shows nothing, trying to restore an older version of the page also doesn't work. Is anyone else experiencing this?

      • HelloBenTeoh's avatar
        HelloBenTeoh
        Bronze Contributor

        Jlim_150 hey, sorry I haven’t seen this happen myself in the tenant’s have access to but the solutions discussed here sound like a workaround. Hopefully there’s an update to address this soon.

  • Jlim_150's avatar
    Jlim_150
    Brass Contributor
    Im facing same issue since few days ago. Showing exactly same webparts as you.
  • markbno's avatar
    markbno
    Copper Contributor

    This happened on our intranet hub site as well. Using PnP Powershell to set the layout type of the page to 'Article' and then back to 'Home' fixed this for us.

    Connect-PnPOnline -Url https://yourtenant.sharepoint.com/sites/yoursite -Interactive
    
    Set-PnPPage -Identity Home.aspx -LayoutType Article
    Set-PnPPage -Identity Home.aspx -LayoutType Home
    
    Disconnect-PnPOnline

     

  • dre_876's avatar
    dre_876
    Copper Contributor

    peruchinit Not only have they taken those options, it seem like a later patch or update has now taken away the pencil editor. No longer are you able to modify the web part on a UX level, if we have content shared to multiple languages, we need to be able to edit the web part without touching the source

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