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Freenit's avatar
Freenit
Brass Contributor
Jul 02, 2019

SPO performance: create, edit item

Hello.   I create a list with 14 columns. When I try to create or modify item the new Item menu is empty.   Could someone advice on how to solve this issue? I need to implement a new tool a...
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Carlos_Marins's avatar
Carlos_Marins
Iron Contributor
Jul 02, 2019
That is weird. Have you tried it in different machines? Also, in different browsers? Try accessing it in Incongnito and see if it helps. If none of this helps, can you open the Developer tools(F12 on Chrome) and print/ paste the output here?
Freenit's avatar
Freenit
Brass Contributor
Jul 03, 2019

Carlos_Marins 

I have tried in different browsers result is the same.

Printscreens:

 

  • Carlos_Marins's avatar
    Carlos_Marins
    Iron Contributor
    Jul 03, 2019
    So, can you provide more details? Maybe a print screen of the list fields. A few more questions:

    Does it happen when you navigate to the list and click the New/ Edit button?
    Are you sure you or anyone else didn't include any webpart in this list?
    • Freenit's avatar
      Freenit
      Brass Contributor
      Jul 04, 2019

      Carlos_Marins 

      Does it happen when you navigate to the list and click the New/ Edit button?

      - No. It happens independently what I do. I could happen when I navigate when I create a second or third item. I try to find out what is the reason for it but it even happens when I create a new empty list and try to create the first new item. So the root cause of it has not found out.

       

      Are you sure you or anyone else didn't include any web part in this list?

      I am the only owner of the site and lists in it. I am sure that there no web parts. And I need to share it with other members but I can do it when I have so critical performance problem.

      • Carlos_Marins's avatar
        Carlos_Marins
        Iron Contributor
        Jul 04, 2019

        Hey Freenit ,

         

        Sorry but I can't find a reason, then. Seems like a performance issue, really. One last shot would be disabling any AdBlock/ Extension you may have and cleaning the browser cache to see if it works. Other than that, I suggest you contact Microsoft Support to figure it out. Wish you luck. Let me know if I can help.

         

        Regards,

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