Forum Discussion
SPO access issues - guest user suddenly only has access to 2 out of 4 SPO sites
Hello. We have a guest user who until today, could access all 4 SPO sites to which they'd been granted access. As of today, they can only access 2 of those sites.
- They are listed as (one of many) guest users in Azure AD
- Their permissions are the same across all 4 SPO sites (read)
- We've removed and re-added them to their SPO security groups
- They tried Internet Explorer and Chrome
- They've tried normal and in private browsing
- We've looked at broken permissions to make sure the URL they're using isn't uniquely secured
- We had them request access via the site and we've clicked to allow them, and they still cannot access
Any ideas?
7 Replies
another detail - when i export users from the O365 admin portal, this guest who has been using the SPO sites for year shows as just being added on 7/30/19, corresponding with the password change timestamp. They have no ProxyAddress listed, while everyone else does. Not sure if this is important...
- Have you tried to re-add the user directly in Azure AD?
Hi jcgonzalezmartin - as guests, they are added nightly as guests from the subsidiary's Azure AD, via a script. So far, the script had been working great, but I now have 3 guest users who all show a password reset timestamp within a minute of each other, all suddenly locked out of certain sites.
- Shouldn’t if they have access to two other sites. Wondering if a similar bug got reintroduced where if you had a people web part of a people hover card link such as created by column showing on a page it would give access request error. Or if comments were turned on the page. Are comments turned on, on the pages they have / don’t have access too?
Hi ChrisWebbTech -comments are not turned on for the pages they can't access. The people web part shows no errors when I hover over her initials.
