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Rob-CTL's avatar
Rob-CTL
Iron Contributor
Oct 14, 2019

SPO - File vanished from a document library?

Hi, I've been working with SharePoint since 2008 and I've always told users/customers that you'll never loose data in SharePoint from the usual user mistakes i.e. deleting, renaming etc, so long as ...
Document Library
files
SharePoint Online
Rob-CTL's avatar
Rob-CTL
Iron Contributor
Oct 14, 2019

Hi Norman Young 

 

Thanks for the response, sadly nothing that easy.  The site is a basic classic team site template and the document library is the default "Shared Documents".

 

Cheers

Rob

Norman Young's avatar
Norman Young
MVP
Oct 14, 2019

Hi Rob-CTL,

 

The other thing that comes to mind, is if the document has been blocked (i.e. virus, malware, compliance etc). The up-loader would see a "signal" on the document indicating an issue and I don't believe anyone else would see it. 

 

Norm

  • Rob-CTL's avatar
    Rob-CTL
    Iron Contributor
    Oct 31, 2019

    Just to close this one off, the issue was that the file the user was uploading was 400Mb which they drag-dropped onto the document library.  Although the file appeared to be in the library the upload was still running and then the user closed their browser...the upload stopped and the file "vanished".  I'm not sure why the file appeared in the library before the upload had completed.