Forum Discussion
Site page text webpart Header 1 missing
Just noticed today that the text webpart is missing Header 1 tenant wide, both Teams and Communications sites. In the dropdown I'm only seeing
Heading 2
Heading 3
Heading 4
Normal test
Pull quote
Monospaced.
It affects editing existing and new site pages.
On a communications site, if I edit an existing page, existing text with Header 1 style remain OK, but if the page contains the TOC webpart and it throws it off and becomes blank. And of course, there's no way to use Header 1 for any other text.
I don't have the TOC webpart installed on Team sites, or any 3rd party webparts for that matter and the dropdown shows the same options.
BLim510 I have seen the same issue in few of the SharePoint tenants, from last 4-5 days.
I think the issue is for targeted released tenants as I have tested on such tenants. Check: Set up the Standard or Targeted release options
Issue might be for standard release tenants as well, but I have not tested for those tenants. I think this issue is from Microsoft end with recent updates to SharePoint.
I will suggest you to raise the support ticket with Microsoft directly and report this behavior: Get M365 support - online support
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.
9 Replies
- The answer is that Microsoft made an update to align with accessibility guidelines, which state that only one H1 should be used per page - and it is used for the page Title. The update changes the tag, but not the size of the text. Unfortunately, this was rolled out with no documentation and not on all tenants. Basically, what used to be H1 is now H2, etc. I don’t think they are going to revert it. The one benefit in the UX is that the drop-down now shows a preview of what the text will look like.
- Thanks for your answer. Helpful to know for my users. Pity Microsoft didn't let us know about the rollout though.
- Ah! Guess my tenant was late on the list for this roll out.
Oddly enough, today the pages with the ToC web part I edited since the roll out self-healed. According to the creator, he wrote it based on H2, H3, H4. So, go figure. Probably just needed time for all changes from the update to settle on my tenant.
BLim510 I have seen the same issue in few of the SharePoint tenants, from last 4-5 days.
I think the issue is for targeted released tenants as I have tested on such tenants. Check: Set up the Standard or Targeted release options
Issue might be for standard release tenants as well, but I have not tested for those tenants. I think this issue is from Microsoft end with recent updates to SharePoint.
I will suggest you to raise the support ticket with Microsoft directly and report this behavior: Get M365 support - online support
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.
- It seems like you're encountering an issue with the available heading styles in the text web part in both Teams and Communications sites. This issue might be related to settings or updates that have been applied to your SharePoint environment or Office 365 tenant. Here are a few steps you can take to troubleshoot and potentially resolve the problem: Clear Browser Cache: Sometimes, browser caches can cause unexpected behavior. Try clearing your browser cache and refreshing the page to see if the missing "Header 1" option reappears. Check Tenant Settings: Make sure to check if there have been any recent changes or updates to your Office 365 tenant settings or SharePoint configuration that might have affected the available heading styles. Update or Reinstall Office 365 Apps: If you're using Office 365 desktop apps (Word, PowerPoint, etc.), ensure that they are up-to-date. Outdated apps might not display the latest options correctly. If the problem persists, you could consider uninstalling and reinstalling the apps. Browser Compatibility: Ensure that you're using a browser that's fully supported by your SharePoint version. Sometimes, certain features might not work correctly in outdated or unsupported browsers. Custom CSS or Styling: If you or your organization have applied custom CSS or styling to your SharePoint sites, it's possible that this customization is causing the "Header 1" option to be hidden. Check if any customizations are affecting the styles in the text web part. Tenant-Wide Settings: If you're an administrator, check if there are any tenant-wide settings or policies that might be impacting the available heading styles. Sometimes, permissions and settings can restrict certain formatting options. Contact Microsoft Support: If none of the above steps resolves the issue, it might be a bug or a more specific configuration problem. In such cases, it's a good idea to reach out to Microsoft Support for assistance. They can provide tailored solutions or insights based on the specific setup of your SharePoint environment. Remember to document any changes you make and their outcomes, as well as any error messages you encounter. This information will be valuable if you need to involve technical support or further troubleshoot the issue.
They might be the future but I hate AI-generated responses. They all follow the same pattern and in most cases, like the response provided by Lalit Mohan, they are either not completely accurate or are downright wrong! In a modern page you can't add an <h1> html tag into a text web part. And in a modern page there is no TOC web part. If you has spent 2 minutes testing what you copied from whichever AI engine it was you would have realised this.
BLim510 it appears not to be a universal issue as I still have the h1 styling in my text web parts. AyyazKHAN made a good suggestion (from another AI engine) about clearing the browser cache. That might have affected it but is usually more apparent on SharePoint lists than pages.
As an interim workaround you can select the heading text, click the 3 dots at the far right of the text web part toolbar, select More options then set the font size manually.
Rob
Los Gallardos
Microsoft Power Automate Community Super User.
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)- Thanks Rob.
I should clarify that the TOC web part is a 3rd party webpart courtesy of https://github.com/dmitryrogozhny/sharepoint-lab/tree/master/table-of-contents.
And to make the distinction, no 3rd party webparts are installed on any Teams site to eliminate them as possible cause of the problem.
I've cleared cache, used different browsers on different machines, and other site editors see the same problem.
I've reached out to support and will see how that goes.
Hi BLim510
The problem you are experiencing is a known issue with SharePoint Online. The Header 1 option is missing from the text webpart dropdown menu. This issue affects all tenants, both Teams and Communications sites.
There are a few things you can do to work around this issue:
- If you need to use Header 1 style for your text, you can use the <h1> tag in the text webpart. This will create a heading with the Header 1 style, even though the option is not available in the dropdown menu.
- You can use the TOC webpart to create a table of contents for your page. The TOC webpart will automatically use Header 1 style for the main headings on your page.
- You can wait for Microsoft to fix this issue. Microsoft is aware of the problem and is working on a fix.
Here are the steps on how to use the <h1> tag in the text webpart:
- Open the text webpart on your page.
- Click in the text area and type the text you want to use for your heading.
- In the text editor, click on the "HTML" button.
- In the HTML editor, add the following tag before the text you want to use for your heading:
<h1>
- After the text, add the following tag:
</h1>
- Click on the "Text" button to switch back to the text editor.
- Your heading will now be formatted with the Header 1 style.
Here are the steps on how to use the TOC webpart to create a table of contents for your page:
- Add the TOC webpart to your page.
- In the TOC webpart, click on the "Settings" button.
- In the settings, select the "Use Header 1" option.
- Click on the "Save" button.
- Your TOC webpart will now automatically use Header 1 style for the main headings on your page.
I hope this helps!
