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Scott Christensen's avatar
Scott Christensen
Brass Contributor
Nov 12, 2018

Sharing email notification to receiving user

Hi all,

 

I'm not able to find any mechanism that will allow me to modify the outgoing sharing email notification that is created/sent out for sharing requests.  I ultimately want this for only externally shared files, and I'm wanting to change the outbound branded email that goes to the end user to include a link and URL to a training video we host anonymously.  Any ability to customize outbound sharing email notifications?

 

Thanks,

SharePoint Hulk

SharePoint Online
  • jcgonzalezmartin's avatar
    jcgonzalezmartin
    MVP
    Nov 12, 2018
    Unfortunately you cannot apply (for now) custom branding in the notifications sent by SPO and ODFB when a file was shared. Microsoft has enabled some custom branding if you have configured your personal brand in Azure AD so the company logo is also added to the sharing e-mail, but that's all....your requirement is one of the biggest ask around sharing in SPO and ODFB, but we don't know what Microsoft will allow us in this regards and when
    • ChrisWebbTech's avatar
      ChrisWebbTech
      MVP
      Nov 12, 2018
      If I were you I would snoop around at the option of setting up Exchange transport rule for this. You should be able to trigger a rule based on that Template since all the sharing notifications CC or go to people's sent Items now. You might be able to come up with something that triggers when this happens and then act on that by sending a trigger e-mail to a mailbox that flow monitors then handle sending out a custom notice.

      I've never done this, just a thought that in theory might be an option :P

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