Some users may incorrectly receive a security warning prompt when opening Excel or PowerPoint files in SharePoint Online Issue ID: SP843810
Affected services: SharePoint Online
Status: Service degradation
Issue type: Advisory
Start time: Jul 31, 2024, 4:41 PM GMT+8 User impact
Users may incorrectly receive a security warning prompt when opening Excel or PowerPoint files in SharePoint Online. More info
More specifically, users may incorrectly receive a security prompt when opening Excel, PowerPoint, or Word files in their respective web apps within SharePoint Online. Also, affected users may see the following message "This content presents a potential issue". Scope of impact
Impact is specific to some users who are served through the affected infrastructure, and the problem impacts users attempting to open Excel, PowerPoint, or Word files in their respective SharePoint Online web app. Root cause
A necessary short-term fix for a separate issue was recently implemented, causing users to receive a security warning prompt when opening Excel, PowerPoint, or Word files in SharePoint Online.
Current status
Aug 1, 2024, 2:07 AM GMT+8
After reviewing the service telemetry, we've determined that the security warning prompt is the result of a necessary short-term fix for a separate issue that was recently implemented. We're creating a long-term fix for this separate issue that’ll remove the need for this false security warning prompt, remediating impact. We expect that it will complete development and deploy on Tuesday, August 13, 2024. To suppress the warning for trusted sites, tenants can add the trusted sites and hostnames in the internet zones feature.
Next update by:
Wednesday, August 14, 2024 at 2:30 AM GMT+8
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