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ChrisGray97's avatar
ChrisGray97
Brass Contributor
Dec 19, 2025

SharePoint without Sync (Advice Needed)

 

Our biggest challenge with SharePoint is how to roll it out to End Users with no SharePoint Experience (many of these users are engineers/site based on slow(ish) internet connections.

We have large (+100,000) document libraries with long paths. 

Sync has been a massive issue, the default behaviour has been to just use File explorer to access files, resulting in sync errors and accidental deletion of files.

I am looking for advice on turning OFF sync (in the document library settings)

  • I have concerns about doing this, as there are always times when it is easier to Sync, and this is essentially a global setting (set for all users)
  • Has anyone had any real life use cases/experience of doing this.

 

I cannot think of any alternatives.

 

 

 

 

9 Replies

  • Fbeckerjr's avatar
    Fbeckerjr
    Copper Contributor

    One other option to consider is the newer View SharePoint Files with File Explorer in Microsoft Edge - this will let your users navigate the cloud using the familiar File Explorer interface to traverse your folder structure, then work on the cloud versions of the files WITHOUT the need to sync - https://learn.microsoft.com/en-us/SharePoint/sharepoint-view-in-edge 

    • ChrisGray97's avatar
      ChrisGray97
      Brass Contributor

       

      This is the exact behaviour we want, a way to browse a SharePoint site without the overheads/issues of "sync"

      The main issues here are

      1.  the stability of the webdav connection ... it works when you open it, but you can't store and reliably return to it.
      2. From my understanding and discussions with Microsoft support, any use of the webdav connection is not recommended.
    • ChrisGray97's avatar
      ChrisGray97
      Brass Contributor

      The issue with this is that

      1. it use the webdav login which is not recommended 
      2. You can't store this link (we've tried and the login session gets dropped randomly)
  • TheChosen1's avatar
    TheChosen1
    Copper Contributor

    Yes, many orgs do disable Sync for large SharePoint libraries in real life. At this scale, users working from File Explorer often cause sync errors, accidental deletions, or offline overwrite issues.

    A few key points to be aware of:

    1. Disabling Sync does not delete content and does not stop existing syncs — it only prevents new ones.
    2. Existing syncs must be manually stopped in the OneDrive client.
    3. The OneDrive sync client has a ~300k item limit, and that includes everything: OneDrive, synced libraries, and even “Add shortcut to OneDrive”.

    What usually works best is a tiered approach:

    1. Disable Sync for large libraries is recommended.
    2. Allow Sync only for smaller, well-scoped “working” libraries where desktop editing is really needed.
    3. Push users to the web/Teams experience for large libraries.

    Sync is convenient in some cases, but at the scale you’re describing, disabling it for large libraries often reduces incidents and support noise rather than creating new problems.

    • ChrisGray97's avatar
      ChrisGray97
      Brass Contributor

      I think this is the practical solution. 

      The only issues I have are the change management/training. 

      • Users will not understand why they can sync one library but not another.
      • There is no easy way to tell who is already syncing to manage the change effectively

       

      Sync at scale is problematic at best, and definitely disruptive when it goes bad.

    • chriso97's avatar
      chriso97
      Copper Contributor

      Thanks !!! This seems like the logical approach. Just tricky from a change management and user education point of view

  • virendrak's avatar
    virendrak
    Iron Contributor

    Many organizations with mining, engineering, construction, field, or manufacturing teams follow this approach: Disable Sync for large or business‑critical SharePoint libraries. In these environments, Add shortcut to OneDrive is a much safer and more stable alternative to full OneDrive Sync. A shortcut simply creates a pointer to the library or folder inside the user’s OneDrive. It does not download the entire library. Sync, on the other hand, downloads a full local copy and continuously pushes changes back to SharePoint, which introduces significant risk.

    Sync = copies files locally  
    Shortcut = only shows them in OneDrive, but doesn’t download everything

     

    If you disable Sync after users have already synced a large or any library, what happens?

    • Disabling Sync does NOT delete any documents in SharePoint.  
      It also does not automatically delete anything from users’ local machines.

    When you disable Sync at the library level:

    • The Sync button disappears from the library in SharePoint and Teams.
    • Users cannot create new sync connections for that library.
    • Existing sync connections continue to work. OneDrive does NOT automatically stop syncing. Disabling Sync does NOT break existing syncs.
    • Users must manually stop syncing from the OneDrive client if you want to fully remove the connection.
      Users must manually choose Stop Sync in the OneDrive client.

    In several of my projects, we have disabled Sync at the site level and disabled the sync option from all libraries. Sync frequently causes version conflicts, accidental overwrites, and data loss, especially when users work offline without realizing it.

    1. A common scenario I’ve seen is someone syncing a large library, working offline, going on leave for several days, and then saving their local copy when they return. OneDrive pushes their outdated version to SharePoint and overwrites all the changes made by others during that time.
      It is one of the top reasons organizations disable Sync for large libraries and move to Add shortcut to OneDrive instead.
    2. I’ve also encountered sync errors, long‑path failures, and accidental deletions when users remove folders locally, not understanding that this deletes them in SharePoint as well.

    Because of these risks, we disable Sync for large or important libraries and encourage users to rely on Add shortcut to OneDrive. It provides quick access without downloading everything, avoids long‑path issues, reduces accidental deletions, and prevents offline overwrite conflicts. It’s not perfect, but for large or critical libraries, it is significantly safer and more stable than full Sync while still giving users a simple way to reach the content they need.


    If my post solved your issue or answered your query, please mark it as a Solution and give it a Like.

    • ChrisGray97's avatar
      ChrisGray97
      Brass Contributor

      In our experience "add shortcut" is worse than "sync"

      because of the sync client the behaviour is very similar. 

      If the sync client did not sync shortcuts and only downloaded/browsed on demand that would be the best outcome for us, unfortunately this is not the case,

      I have even seen situations where a "folder" is created in a user's onedrive so that a specific user is syncing to an incorrectly created duplicate file.

       

      Unless I am missing something ... is there a way to prevent Add-Shortcut from behaving the same way as sync on the user's desktop.

      (I know the location of the local folder is different, but other than that the sync behaviour is identical)

       

      I'm curious that you say you can disable sync per site/library and still allow "add shortcut"

      my understanding is that this isn't possible

       

      If you disable sync for a site or library by turning Offline Client Availability off, users will be able to click Add shortcut to OneDrive, but the shortcut will fail in OneDrive with an error because the OneDrive client is prevented from accessing that content. In other words, the shortcut feature depends on the same “offline/sync” allowance at the site/library level

       

       

       

    • chriso97's avatar
      chriso97
      Copper Contributor

      Add shortcut to OneDrive is a killer.   In theory it's better, but the sync behaviour of the client makes it almost identical to sync. on paper the behaviour is exactly what I want.  

       

      We've had so many issues with shortcuts, I've seen people end up with duplicate folders in their  OneDrive accounts, so they end up synching to duplicate which is massively confusing.

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