Forum Discussion
SharePoint Sync Not Syncing Causing Document Loss
I have now hit a data loss issue with the SharePoint sync. I am wonderin if anyone has seen this or has suggestions/fixes. I have set a SharePoint library to sync. It is the "SharePoint Migration...
The local sync folders appear to be corrupted.
You should not see the two "roots" without the green check mark: "OneDrive - XXX Inc" and "XXX Inc".
Have you perhaps executed a takeover from the old Groove?
Anyway, you could try a total reset of NGSC, but while you will certainly loose all the locally synced files and you will need to resync from scratch, I am not 100% sure that you will solve the problem.
Maybe it's better to open a ticket...
Agree with Salvatore, it seems you have an "old" sync in your PC that it's not the right one and it could come from a previous install of the Sync Client