Forum Discussion
SharePoint Shortcut Error
I am trying to use SharePoint's shortcut feature. When I try to add a shortcut for a file in a library it says operation not supported. Even when I try to add it to my files it says operation not supported.
I have tried a variety of files without success.
My account is a Sharepoint admin.
I can't seem to find anything on the error.
6 Replies
- Just to add some background for reference for others finding this post, when you click the three-dot menu next to a document in a SharePoint site library, you will see the option to Add shortcut to either 'My files' (=your OneDrive) or 'Other locations'. The latter should default to OneDrive and also give the option to create a link in a separate SharePoint site.
I cannot replicate the error you are seeing. I can add a shortcut to any document, even back to the same library location.
I agree with LeonPavesic to check the permissions. As a SharePoint admin you should in theory have access to everything but it's possible that someone has set a specific permission on that document (or the folder/library/site) preventing the link being created in a destination where the people in that location do not have the same access (this could in theory include a link copied to your OneDrive).
After checking permissions, see if the Owners or Members of that site (/Group) can add shortcuts. In other words, is this specific to you (as SP Admin) or to everyone with access to that site?- Yeah, different people, different permissions, and different libraries. I will go through the permissions again and see if I can find something
Hi AJMyers,
here are some troubleshooting steps you might use to resolve your issue:
Revoke and Reapply Permissions:
Try removing the permissions for your (problematic) account from the site and then reapply them. Check to see if the problem persists.Verify in Other Locations:
Examine whether the problem exists in other libraries or sites for the same account.
Please click Mark as Best Response & Like if my post helped you to solve your issue.
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Kindest regards,
Leon Pavesic
(LinkedIn)I confirmed it's the same issue in other libraries. Also other people in the Tenant have the same issue. Seems to be a tenant wide problem.
Hi AJMyers,
thanks for your update.
In this case I recommend you to open a support ticket to report the issue to Microsoft support.
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)
