Forum Discussion
AshkanGhasemi
Mar 27, 2019Copper Contributor
SharePoint Online not responding to modify any file or open any online app
we have 30 user on office365 and since 11th of march our SharePoint is totally down! the worst part of it is that Microsoft support not answering clear. none of users cant edit, create, even open s...
Anthony Gutierrez (SPS PFE)
Mar 27, 2019Former Employee
It sounds like someone may have disabled features/services. If someone on your staff has admin rights in the tenant, they can verify this via PowerShell and reenable them.
Otherwise, without much information you should have your corp rep that set up the contract for O365 contact support.
- AshkanGhasemiMar 27, 2019Copper Contributor
Thanks Anthony , but one important thing is that all things came and go time to time, for example i have problem with my excel today and tomorrow excel is all right and onedrive is not working ... .
- Rob EllisMar 27, 2019Bronze ContributorHave you confirmed that the issue is not your internet connection?
- AshkanGhasemiMar 27, 2019Copper Contributor