Forum Discussion
SharePoint Online: "List cannot be deleted while on hold or retention policy."
We had the same issue and could not find any hold - retention policies in any place. We had to escalate to Microsoft support and they removed the hold on the back-end.
I hope this helps.
Norm
Thanks Norman - I have checked those places, which makes this so odd. I'm not sure if these got migrated in from an older version of SharePoint, but I'm finding no way to turn them off.
Are any of the list items on Compliance Hold?
Go to the list - switch to Classic Experience - select the list item - click the ... - select Advanced - Compliance Details. If the Hold Status is On Hold you can remove from hold from this dialog box.
OR a more simple approach:
- Delete the list items first
- Then delete the list object
- Great Thanks. Perfect. 👍👍👍
- This worked for me! First deleting all items within the list then allowed for me to delete the list itself. Thanks so much!
- OR a more simple approach:
- Delete the list items first
- Then delete the list object
Worked for me, thanks! Hi Kimberly, deleting all the items then the list worked for me. Thank you very much.
- Hi Kimberley,
Thank you. The delete the Items first and then delete the List object, worked for me.Ahmad Petersen Thanks. Yes, go into the Sharepoint List. Delete all the item lines. Then you should be able to delete the whole list.
