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Tobey Davies's avatar
Tobey Davies
Brass Contributor
Sep 03, 2017

sharepoint online cannot retrieve shared mailbox in person or group column

Hi all!

 

I found a problem recently that I cannot retrieve shared mailbox in person or group column.

But the shared mailbox can be searched in sharepoint admin center.

My sharedmailbox setting:

I want to know this which reason can make this situation occurred.
※When I created a new shared mailbox this problem is still occurred…

Thanks!

Tobey.

SharePoint Online
  • jcgonzalezmartin's avatar
    jcgonzalezmartin
    MVP
    Sep 03, 2017
    Where are you adding this Shared Mailbox: in a modern SPO site? If so, that might be the problem...anyway, I don't see the logic of adding a Shared Mailbox to SPO since you cannot sign in into Office 365 with a Shared Mailbox
    • Tobey Davies's avatar
      Tobey Davies
      Brass Contributor
      Sep 11, 2017

      I added shared mailbox in a classic SPO site not a modern site.

       

      • jcgonzalezmartin's avatar
        jcgonzalezmartin
        MVP
        Sep 11, 2017
        Well, it does not make much difference...still I don't see why you need to add a shared mailbox in SPO...could you explain what you need to achieve?

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