Forum Discussion

RAJU GOLLA's avatar
RAJU GOLLA
Copper Contributor
May 01, 2017

SharePoint Online (2013) - Security Roles for Technical support resources

Hi

 

like to know the best role other than SharePoint Admin to support end users with the issues/bugs without granting access the actual data that is stored within SharePoint sites/libraries etc.

 

Is there any Office 365 Role that can be assigned to Technical support resource without allowing access to data itself?

 

Thanks,

Raju

Permissions
security
SharePoint Online

1 Reply

Sort By
  • Paul Stork's avatar
    Paul Stork
    MVP
    May 02, 2017

    Here's an article that explains all the admin roles available in Office 365.  But in general there really isn't a way to give someone admin access to SharePoint without giving them access to the underlying content (or at least the ability to take control of the underlying content).

     

    https://support.office.com/en-us/article/About-Office-365-admin-roles-da585eea-f576-4f55-a1e0-87090b6aaa9d

     

    This isn't quite the same, but there is now Audit tracking of administrative actions in SharePoint Online through the Security and Compliance Center.  So if you give the support personnel the SharePoint admin role but set policy boundaries on what they can do you will be able to check the audit log to identify any time they overstep their authority in the policy.

Resources