Forum Discussion
SharePoint Online - Settings Gear missing from multiple tenants
Today April 20, 2023 every client tenant I have checked this morning is missing the "Gear" icon for settings in SharePoint Online. Anyone else seeing this issue. I heard that going to ".../_layouts/15/viewlsts.aspx" page will show the icon, but no luck yet. Any other workarounds or word from Microsoft on ETA for fix?
15 Replies
- Yes, I am missing the gear on our tenant 365 home pages as well, in addition to the search bar. Work around that seems to be working is signing in at https://myapplications.microsoft.com/ but most of my users are used to using the office home page to access their apps.
- The search bar is also down for my hub/site collections.
- I see others are having issues with the Gear; same as us. However ours worked until just recently which appears when others are getting them back. Additionally we noticed the search in SharePoint Online doesn't seem to be functioning, though I don't see anyone else mentioning that.
- Good point...although the first observed issue was the "Gear" - there is other service degradation - I am seeing other problems in SharePoint Online. In fact, it appears there were issues starting to emerge a few days ago. You are not alone, others are also reporting degraded service across the SharePoint Online service from not being able to get to sites or other content and other issues. I'm seeing an issue with just the login.microsoftonline.com where I am not seeing any of my Apps
This_Mike_Anderson - We discovered a workaround - access the site pages URL directly.
https://YourDomain.sharepoint.com/sites/YourSite/SitePages/Forms/RecentChanges.aspx
Any insight as to when this will be repaired. It's been hours now - haven't seen an updated announcement from Microsoft.
- Latest update appears to be 10:05AM US Central - they have identified it as being primarily in N. America and S. America - no ETA on "fix" or restoration of full service
- I am also not seeing any "Apps" when logging in via "login.microsoftonline.com"
- We are having the same issue in our tenants. Not sure if it is linked to the below known issue.
https://admin.microsoft.com/AdminPortal/home?#/servicehealth/:/alerts/MO544165- Definitely looks like it's related to that alert - I am seeing issues across every tenant I have checked - none are presenting the icon and they are showing other issues as well.
- We have this issue as well.
- We got our gear menu back ~15 minutes ago...
