Forum Discussion
SharePoint Online - save as a site template
laceyk Save site as a template functionality is not supported in SharePoint Online (modern sites). Maybe that's why you are facing this issue in SharePoint online. Did you check if it is working in classic experience as site templates are supported in classic sites only?
Microsoft recommends that to use the new Site Templates for SharePoint Online environments.
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ganeshsanap Thank you for responding. I did read that it is not supported so this could be the reason. How do I save the site as a template then? I have read through the documentation and it only states what not to do with a modern site.