Forum Discussion
SharePoint Online - Cannot move folder to a different site
It has been fixed. "Move" works for big files (over 600MB) and many items as before.
paulcube6it I just got back to look at versions... if there are too many versions that push over the limit, that could be the culprit. For us, that was not the case, so still working on this with Premier.
I raised issue with O365 support and was informed this is by design and the Move To and Copy To options can only handle up to 500MB and should use the OneDrive client to move files from OneDrive to Sharepoint Online site. It used to work fine in the online web portal but now its broken in my opinion.
Was told to vote on the feature request, at 38 votes can't see it being added anytime soon.
https://onedrive.uservoice.com/forums/913528-onedrive-on-the-web/suggestions/36432421-remove-move-to-limit-of-500-mb?edit=1
This link may of be of use to: https://support.microsoft.com/en-us/office/move-files-and-folders-between-onedrive-and-sharepoint-5916f90d-f58a-4bf9-b135-10853f516d0b
cgsis if that's the answer then so be it, but it changed and now we're left figuring out a new way for our users of who are not paid to be tech savvy... yet another failure of IT to be transparent to the end users. Anyway, thanks for the update, apologies for the gripe. Happy holiday to you!
Working with MS on this problem in our new tenant as well. In the old tenant it worked in November.
MS support didn't mentioned such limits as there are site to site Copying/Moving operation requirements:
- No more than 100 GB total file size
- No more than 30,000 files
- Each file must be less than 2 GB
https://docs.microsoft.com/en-us/office365/servicedescriptions/sharepoint-online-service-description/sharepoint-online-limits#:~:text=Copying%2FMoving%20multiple%20files%20in,be%20less%20than%202%20GB
Need to rebuild a full site 200GB in total, 500MB for a bunch of files is crazy limitation.
Also I see another bug that we had this summer: if I try to upload files via SPO site GUI, I need to click upload twice before it will open file explorer to choose files.
Definitely something is wrong with our tenant.
- Interesting little update to try... I can't as it's a global setting and would need to go through change control plus the fact that I cannot reproduce this issue in our test tenant, but here's a response from MS... I wouldn't suggest doing this in production of course...
Quoting here...
"So the answer is not what I was expecting. I assume your library is under 30,000 items and the file sizes you are trying to move with the copy function are within service limits. We have the exact same case on a different tenant. I find this difficult to describe so I am working off the article where this is noted.
Allow or prevent custom script - SharePoint in Microsoft 365 | Microsoft Docs
It says you must either allow if not allowed or disallow if allowed Custom scripts on that site. The idea is, the file size is governed by settings or detected as Custom scripting settings. This may be more explicable to you. Does that make any sense?"microdot187 what does that reply mean? What does custom scripts have to do with it. I have the same problem with just trying to move a single folder with 7 items under 1 Mb total size. Moving another folder in the same location with 76 items >1 Mb works just fine.
