Forum Discussion
SharePoint OneDrive file sync issues when users open the same file
I'm still looking for an answer myself!
The issue seems that you/we are using local copies of the documents. If two people open the same document at the same time, then make changes there will be a conflict. We too are struggling with this as we have over 100 people using Sharepoint and syncing via OneDrive. I know you can go online to the portal and "check out" a document but that doesn't fly with our setup. End users want to use the local versions of Office and not the web client.
On top of all that, changes are only synced when you CLOSE the document and not just save. You will get a sync error saying the file is in use. These two issues are seriously making us think about going back to a server share vs using Sharepoint. What else can we change or try?
We have all PCs updated to Windows 10 Fall creators update so we can use "Files on demand" since we do not have enough HD space to store them all.
- JeanneBJan 29, 2019Copper Contributor
We are having similar issues. Have you had any luck finding a solution, Austin?
- Austin_SmithJan 29, 2019Copper Contributor
Not yet. I am trying to find out if Zee Drive can scale down to only the features that we need vs paying for a suite of products. I don't need to map a drive, I just need the file locking capability from file explorer that used to be there from before.
- CY388Apr 28, 2019Copper Contributor
Austin_Smith any luck on locking the synced file when someone else already has it opened? We just started with OneDrive and we must have the option to allow for one person update at a time.
- Myles JefferyJan 17, 2019Brass Contributor
Hi Austin,
If you are looking for the classic file server experience when editing Office documents you could try mapping a network drive to your document libraries using http://www.thinkscape.com/Map-Network-Drives-To-Office-365-OneDrive/ Zee Drive will lock Office documents automatically by default which ensures only one user can edit the document at a time. It should prevent duplicates/conflicts from occurring.
With Zee Drive, changes to Offices files are synced as soon as the user clicks Save.
Myles