I'm trying to migrate on-premises sharepoint Server 2010 to Sharepoint 365, but the migration always terminate with error 0x01710004.
The document analysis end without error, but the migration not. Looking at the log file I found this recourring error for each document:
TimeStamp:09/03/2020 07:16:36 Package#:[0] EventType:[JOBERROR] PackageID:[2c56807f-6b08-4c8b-9c39-8576238ea2a4] JobID:[192d7662-d60a-450c-b21a-b6d9afa220e6] FilesCreated:0/2 Event:JobError JobId:192d7662-d60a-450c-b21a-b6d9afa220e6 Time:09/03/2020 07:16:36.803 TotalRetryCount:0 MigrationType:None MigrationDirection:Import ObjectType:ListItem Url:xxxxxxxxxx/xxxxxxxxxx/xxxxxxxxxxxx.xlsx Id:07c1aedb-01c5-4df4-958a-237c9f785224 SourceListItemIntId:1 TargetListItemIntId:1 ErrorCode:-2146232832 ErrorType:Microsoft.SharePoint.SPException Message:Item does not exist. It may have been deleted by another user. CallStack -- at Microsoft.SharePoint.SPListItem.EnsureItemIsValid() at Microsoft.SharePoint.SPListItem.GetValue(SPField fld, Int32 columnNumber, Boolean bRaw, Boolean bThrowException) at Microsoft.SharePoint.SPListItem.get_FileSystemObjectType() at Microsoft.SharePoint.SPListItem.get_File() at Microsoft.SharePoint.Deployment.ListItemSerializer.SetObjectData(Object obj, SerializationInfo info, StreamingContext context, ISurrogateSelector selector) at Microsoft.SharePoint.Deployment.XmlFormatter.CallSetObjectData(Object obj, SerializationInfo objectData, ISerializationSurrogate surrogate, ISurrogateSelector selector) CorrelationId:70a7cc01-fbcf-4c67-a2ee-c0ba8a545954
I'm using SPMT to migrate, by now for 1 document library that contains only 2 documents. The recycle bin in the source is completely empty, the strange thing is that the analysis terminate correctly, so the tool can find the documents during that step.
I've tried some other migrations and verified the source path (70 characters) and the destination path (90 characters).
The 2 files has a naming structure like this: "xxxxxxxx - xxxxxxxxxxxxxxx - xxxxx.xls", I've created a new file "test.txt" in the same folder and this file has been correctly migrated.
I've tried to rename 1 of the 2 xls file as "xxxxxxxxxxxxxxx.xls" but migrations terminate with error again ... looking at the log file I've found a different exception for the renamed file:
Message:File cannot be deleted will try to append the file instead. CallStack -- InnerException -- Server relative urls must start with SPWeb.ServerRelativeUrl CorrelationId:bdf7b5a1-f5c6-4b4e-b24f-ab0ce42c69b3
Can you verify the length for path of documents that you're trying to migrate. SharePoint Online supports URL length of 400 characters. You can give a try to migrate document from a shorten path and see if error appears.
The tool thinks it is being asked to move something that's no longer present. An off the top of my head suggestion is to check the site recycle bin to see if any of the files you're trying to move are there and restore them.
Can you also advise what migration tool you're using?
Resources
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I'm trying to migrate on-premises sharepoint Server 2010 to Sharepoint 365, but the migration always terminate with error 0x01710004.
The document analysis end without error, but the migration not. Looking at the log file I found this recourring error for each document:
TimeStamp:09/03/2020 07:16:36 Package#:[0] EventType:[JOBERROR] PackageID:[2c56807f-6b08-4c8b-9c39-8576238ea2a4] JobID:[192d7662-d60a-450c-b21a-b6d9afa220e6] FilesCreated:0/2 Event:JobError JobId:192d7662-d60a-450c-b21a-b6d9afa220e6 Time:09/03/2020 07:16:36.803 TotalRetryCount:0 MigrationType:None MigrationDirection:Import ObjectType:ListItem Url:xxxxxxxxxx/xxxxxxxxxx/xxxxxxxxxxxx.xlsx Id:07c1aedb-01c5-4df4-958a-237c9f785224 SourceListItemIntId:1 TargetListItemIntId:1 ErrorCode:-2146232832 ErrorType:Microsoft.SharePoint.SPException Message:Item does not exist. It may have been deleted by another user. CallStack -- at Microsoft.SharePoint.SPListItem.EnsureItemIsValid() at Microsoft.SharePoint.SPListItem.GetValue(SPField fld, Int32 columnNumber, Boolean bRaw, Boolean bThrowException) at Microsoft.SharePoint.SPListItem.get_FileSystemObjectType() at Microsoft.SharePoint.SPListItem.get_File() at Microsoft.SharePoint.Deployment.ListItemSerializer.SetObjectData(Object obj, SerializationInfo info, StreamingContext context, ISurrogateSelector selector) at Microsoft.SharePoint.Deployment.XmlFormatter.CallSetObjectData(Object obj, SerializationInfo objectData, ISerializationSurrogate surrogate, ISurrogateSelector selector) CorrelationId:70a7cc01-fbcf-4c67-a2ee-c0ba8a545954
What can I do to solve the issue?
Thanks
","body@stringLength":"1756","rawBody":"
I'm trying to migrate on-premises sharepoint Server 2010 to Sharepoint 365, but the migration always terminate with error 0x01710004.
The document analysis end without error, but the migration not. Looking at the log file I found this recourring error for each document:
TimeStamp:09/03/2020 07:16:36 Package#:[0] EventType:[JOBERROR] PackageID:[2c56807f-6b08-4c8b-9c39-8576238ea2a4] JobID:[192d7662-d60a-450c-b21a-b6d9afa220e6] FilesCreated:0/2 Event:JobError JobId:192d7662-d60a-450c-b21a-b6d9afa220e6 Time:09/03/2020 07:16:36.803 TotalRetryCount:0 MigrationType:None MigrationDirection:Import ObjectType:ListItem Url:xxxxxxxxxx/xxxxxxxxxx/xxxxxxxxxxxx.xlsx Id:07c1aedb-01c5-4df4-958a-237c9f785224 SourceListItemIntId:1 TargetListItemIntId:1 ErrorCode:-2146232832 ErrorType:Microsoft.SharePoint.SPException Message:Item does not exist. It may have been deleted by another user. CallStack -- at Microsoft.SharePoint.SPListItem.EnsureItemIsValid() at Microsoft.SharePoint.SPListItem.GetValue(SPField fld, Int32 columnNumber, Boolean bRaw, Boolean bThrowException) at Microsoft.SharePoint.SPListItem.get_FileSystemObjectType() at Microsoft.SharePoint.SPListItem.get_File() at Microsoft.SharePoint.Deployment.ListItemSerializer.SetObjectData(Object obj, SerializationInfo info, StreamingContext context, ISurrogateSelector selector) at Microsoft.SharePoint.Deployment.XmlFormatter.CallSetObjectData(Object obj, SerializationInfo objectData, ISerializationSurrogate surrogate, ISurrogateSelector selector) CorrelationId:70a7cc01-fbcf-4c67-a2ee-c0ba8a545954
What can I do to solve the issue?
Thanks
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me!"},"localOverride":false},"ModerationData:moderation_data:1635225":{"__typename":"ModerationData","id":"moderation_data:1635225","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:771000":{"__typename":"User","id":"user:771000","uid":771000,"login":"aliraza3008","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-08-25T12:31:57.605-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:771000"},"ForumReplyMessage:message:1635225":{"__typename":"ForumReplyMessage","uid":1635225,"id":"message:1635225","revisionNum":1,"author":{"__ref":"User:user:779921"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"parent":{"__ref":"ForumTopicMessage:message:1630511"},"conversation":{"__ref":"Conversation:conversation:1630511"},"subject":"Re: Sharepoint Migration Tool Error 0x01710004","moderationData":{"__ref":"ModerationData:moderation_data:1635225"},"body":"
I'm using SPMT to migrate, by now for 1 document library that contains only 2 documents. The recycle bin in the source is completely empty, the strange thing is that the analysis terminate correctly, so the tool can find the documents during that step.
I've tried some other migrations and verified the source path (70 characters) and the destination path (90 characters).
The 2 files has a naming structure like this: \"xxxxxxxx - xxxxxxxxxxxxxxx - xxxxx.xls\", I've created a new file \"test.txt\" in the same folder and this file has been correctly migrated.
I've tried to rename 1 of the 2 xls file as \"xxxxxxxxxxxxxxx.xls\" but migrations terminate with error again ... looking at the log file I've found a different exception for the renamed file:
Message:File cannot be deleted will try to append the file instead. CallStack -- InnerException -- Server relative urls must start with SPWeb.ServerRelativeUrl CorrelationId:bdf7b5a1-f5c6-4b4e-b24f-ab0ce42c69b3
Can you verify the length for path of documents that you're trying to migrate. SharePoint Online supports URL length of 400 characters. You can give a try to migrate document from a shorten path and see if error appears.
The tool thinks it is being asked to move something that's no longer present. An off the top of my head suggestion is to check the site recycle bin to see if any of the files you're trying to move are there and restore them.
Can you also advise what migration tool you're using?
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