Forum Discussion
SharePoint locking issue
We have multiple users experiencing intermittent SharePoint locking issue. (on-prem)
Users working away with their documents then gets locked out saying the document is locked out by themselves.
Already created a case with micrsoft and they have been unable to help. This is now holding up our SharePoint Online/O365 deployment.
Tried these reg fixes but issue persists.
- Disable "Long Term Caching" reg fix
- http://www.networksteve.com/exchange/topic.php/Office_2010_Microsoft_Office_Upload_Center_configure_by_GPO/?TopicId=53771&Posts=4
- Subkey:HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\FileIO
- Key:"DisableLongTermCaching"=dword:00000001
- EnableRealtimeChannel reg fix
- https://support.microsoft.com/en-us/kb/3100925
- Subkey:HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\FileIO
- Key:"EnableRealtimeChannel"=dword:00000000
Anybody else experiencing this?
Any update on this - were you able to resolve the issue?
- Hello. Yes we did. It ended up being our Riverbed wan accelerator. Had to configure it to bypass SharePoint traffic.
anybody? :smileysad:
office 365. users only started reporting after they were migrated over. it's even got to the point where users would have to revert back to 2010.
Deleted wrote:Which version of Office do you use? and can you replicate the same issue with othe versions of office?
I've seen this when workflows/event receivers are kicking in and updating the document properties.
Pieter Veenstra wrote:I've seen this when workflows/event receivers are kicking in and updating the document properties.
yep, seen it on modifying document properties as well.
- I have seen this sometimes, but the problem is normally solved in some minutes
jcgonzalezmartin wrote:
I have seen this sometimes, but the problem is normally solved in some minutesi believe lockout time is 10min? if the user waits long enough, the file will be unlocked.. but the issue still exists.
