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Frans_vd_Hurk's avatar
Frans_vd_Hurk
Brass Contributor
Jul 02, 2021

SharePoint List New item button issue

This week I noticed that to add a new item to a SharePoint list I have to click the New button twice before the form pops up. I have the problem on several lists, and both with Edge and Chrome. On th...
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SharePoint Online
msauaf's avatar
msauaf
Brass Contributor
Jul 07, 2021
Hi Frans please see my answers to Steven and ebgras
  • Bruno Aleixo's avatar
    Bruno Aleixo
    Icon for Microsoft rankMicrosoft
    Jul 08, 2021
    we are currently investigating this behavior.
    • msauaf's avatar
      msauaf
      Brass Contributor
      Jul 11, 2021

      Bruno glad to hear this. Fyi it does not happen with Internet Explorer 11. And Edge & Chrome inPrivate mode doesn't make a diff. However a colleague of mine in the same list I'm having this issue, didn't have the problem with its Edge. Seems something related to the latest Edge / Chome update, as it varies according to one or other user.

      Fyi too I created a related service request via tenant admin, #26484956 and the technician asked me to logoff all the sessions I had, then login back and try. Indeed, it stopped the issue and I asked him in the call what he had done. He said he had "reseted a configuration in the backend", no details. Then we cloed the ticket. But after a while, the issue came back, and has persisted so far... Best regards.

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