Forum Discussion
SharePoint List losing Body JSON formatting on save temporarily
GilbertoVentura already raise support ticket with Microsoft. As per his response:
Microsoft have identified the problem and they are going to work on a solution.
"A recent change intended to update how SharePoint lists are viewed in Microsoft Teams caused a code regression that's resulting in impact."You can find more details & follow up at: SharePoint loses JSON formatting on save
GilbertoVentura Please keep all community members informed here or on other thread mentioned in above link.
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RyanG1465 It might be the browser caching issue in SharePoint.
After saving JSON in list form body, try clearing browser cache & cookies and re-authenticate to SharePoint site.
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Having the same issues as the OP. Only started occurring last couple of days for all my users. JSON formatting disappears when saving a data entry/field update.
The "Offline Client Availability" is set to No. (A recommended fix from when I was having JSON issues previously)
Cache clearing has no effect
DarcyOG RyanG1465 I have observed many users are facing this same issue while using JSON formatting on list forms.
I will suggest you to raise a support ticket with Microsoft directly and report this bug. Follow: Get M365 support - online support
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- Hey ganeshsanap looks like multiple people are having issues but not sure we can create support tickets with Microsoft are you able to create one on our behalf or are you not having the same issues as others are?
GilbertoVentura already raise support ticket with Microsoft. As per his response:
Microsoft have identified the problem and they are going to work on a solution.
"A recent change intended to update how SharePoint lists are viewed in Microsoft Teams caused a code regression that's resulting in impact."You can find more details & follow up at: SharePoint loses JSON formatting on save
GilbertoVentura Please keep all community members informed here or on other thread mentioned in above link.
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.
- Thanks ganeshsanap unfortunately I am not in IT for my company and unable to get ahold of the right person to send in a ticket to Microsoft easily. Hoping others with this issue are able to send in a ticket so Microsoft is able to resolve it.
