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SharePoint List Item with rich text field, can't exit classic experience
Hello, really odd issue here, don't know how it happens, and can't fix without burning the list item down. Sometimes (about 1/750 or something) when a list item's rich text field is edited by one of ...
- OK I have accidentally stumbled into what seems to be the root of this issue after banging my head against various walls for the last couple of weeks. Turns out any time the rich text field ended up stuck in this 'Classic Experience' mode with the exit button ceasing to function, there was a table (containing just text) in the rich text window.
The fix I've landed on (which is much easier than burning it down and starting over) is to cut out the text in the rich text field and paste it back in as plain text. Reopening the text field after this uses the modern experience again and restores the ability to actually see the text box inside of Teams. I haven't had this happen often enough to check what it looks like when this happens for an owner of the site/team inside of Teams (mostly working in SharePoint myself) to know if I would only be able to see the classic experience text box in SharePoint and would also just get a blank screen in Teams, but I'll try this next time it happens.
OK I have accidentally stumbled into what seems to be the root of this issue after banging my head against various walls for the last couple of weeks. Turns out any time the rich text field ended up stuck in this 'Classic Experience' mode with the exit button ceasing to function, there was a table (containing just text) in the rich text window.
The fix I've landed on (which is much easier than burning it down and starting over) is to cut out the text in the rich text field and paste it back in as plain text. Reopening the text field after this uses the modern experience again and restores the ability to actually see the text box inside of Teams. I haven't had this happen often enough to check what it looks like when this happens for an owner of the site/team inside of Teams (mostly working in SharePoint myself) to know if I would only be able to see the classic experience text box in SharePoint and would also just get a blank screen in Teams, but I'll try this next time it happens.
The fix I've landed on (which is much easier than burning it down and starting over) is to cut out the text in the rich text field and paste it back in as plain text. Reopening the text field after this uses the modern experience again and restores the ability to actually see the text box inside of Teams. I haven't had this happen often enough to check what it looks like when this happens for an owner of the site/team inside of Teams (mostly working in SharePoint myself) to know if I would only be able to see the classic experience text box in SharePoint and would also just get a blank screen in Teams, but I'll try this next time it happens.
You're genuinely my hero. Thank you so much for figuring this out and posting the answer!
It was a table for me, too. 🙂
It was a table for me, too. 🙂