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RobertAttrell
Brass Contributor
Feb 15, 2022
Solved

SharePoint List Item with rich text field, can't exit classic experience

Hello, really odd issue here, don't know how it happens, and can't fix without burning the list item down. Sometimes (about 1/750 or something) when a list item's rich text field is edited by one of ...
  • JoeUser2004's avatar
    Apr 28, 2021

    Cambosity100 

    Re: ``Very simple formula checked against a calculate and the answer is significantly incorrect``

     

    You neglect to provide even a single example of the Excel result vs the calculator result.

     

    But we might guess that you are making a very common mistake:  when you enter values into the calculator, you enter them as they are displayed in Excel.

     

    But the displayed values might be different from the actual values; and Excel uses the actual values in calculations.

     

    For example, the formula in G7 is =B7*C7*H7*F3. B7 is 1, C7 is 77.81, H7 is 4, and F3 appears to be 39. And the result in G7 appears to be $12,093.90.

     

    But if we enter 1*77.81*4*39 into a calculator, the result is $12,138.36.  That is indeed very different.

     

    The problem is:  F3 only appears to be 39 because of the cell format.  Its actual value is 38.8571428571429.  And that is the value that Excel uses in the calculation.

     

    To demonstrate, if we enter 1*77.81*4*38.85714 into the calculator (and display only 2 decimal places), the result appears to be $12,093.90 -- the same as G7.

     

    And BTW, G7 only appears to be $12,093.90 because of the cell format. Its actual value is 12093.8971428571.

     

    Only you can decide if and where to explicitly round Excel calculations.  For example, you might write:

     

    F3: =ROUND((E3-D3)/7, 0)

    G7: =ROUND(B7*C7*H7*F3, 2)

     

    (Arguably, rounding G7 is unnecessary if we round F3, at least for the example Excel file.  But it is prudent to explicitly round calculations that involve decimal fractions for other reasons.)

     

    Alternatively, you might choose to leave F3 unrounded for other purposes, but round its value when calculating G7.  So, you might write:

     

    F3: =(E3-D3)/7

    G7: =ROUND(B7*C7*H7*ROUND(F3, 0), 2)

     

    But in the final analysis, you might choose not to round at all, accepting the fact that the Excel calculation is more "accurate" (for some purposes) and different from the WYSIWYG calculations that you might enter on a calculator.

     

    Aside.... There is no need to use DATEDIF(...,"d"); E3-D3 is simpler.  And there is no need for the outer parentheses around the entire formula expression after the equal sign ("=").

     

    -----

    Caveat:  Someone might suggest setting the option "Precision as displayed" to avoid the explicit rounding.  I do not recommend that, for many reasons.  But if you choose to experiment with PAD, be sure to make a copy of the Excel file first.  Merely setting PAD might irreversibly change constants that you purposely display with less precision.  Setting PAD affects all worksheets change in the entire Excel file.  And PAD affects only the final value in a cell that is formatted as intended; for example, =IF(F3=39, TRUE) would still return FALSE(!).

Resources

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Sometimes (about 1/750 or something) when a list item's rich text field is edited by one of ...","body@stringLength":"1215","rawBody":"

Hello, really odd issue here, don't know how it happens, and can't fix without burning the list item down. Sometimes (about 1/750 or something) when a list item's rich text field is edited by one of our users, the rich text field ends up 'stuck' in in 'Classic Experience' mode when any other person comes to read/edit.

 

Oddly, the 'edit form' itself looks fine, it's just the pop-up 'edit' text field box stuck in Classic Experience, and we have 4 rich text fields but they can flip to and freeze on Classic Experience independently (usually only 1 field flips but sometimes more than 1 at a time, happens with different users). The 'Exit Classic Experience' text link at the bottom of the field is there when in SharePoint, but clicking it does nothing, and looking at the field in Teams (as our users have been) just shows a blank screen.

 

The only resolution I have to this is getting a ticket about it, and I have to copy the text out, 'reset' the item to version 1.0, and then paste everything back in the way it was to fix it.

 

Any tips or even a quick way to activate 'exit classic experience' (even via PowerShell or something) would be amazing!

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Hello, really odd issue here, don't know how it happens, and can't fix without burning the list item down. Sometimes (about 1/750 or something) when a list item's rich text field is edited by one of our users, the rich text field ends up 'stuck' in in 'Classic Experience' mode when any other person comes to read/edit.

 

Oddly, the 'edit form' itself looks fine, it's just the pop-up 'edit' text field box stuck in Classic Experience, and we have 4 rich text fields but they can flip to and freeze on Classic Experience independently (usually only 1 field flips but sometimes more than 1 at a time, happens with different users). The 'Exit Classic Experience' text link at the bottom of the field is there when in SharePoint, but clicking it does nothing, and looking at the field in Teams (as our users have been) just shows a blank screen.

 

The only resolution I have to this is getting a ticket about it, and I have to copy the text out, 'reset' the item to version 1.0, and then paste everything back in the way it was to fix it.

 

Any tips or even a quick way to activate 'exit classic experience' (even via PowerShell or something) would be amazing!

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The fix I've landed on (which is much easier than burning it down and starting over) is to cut out the text in the rich text field and paste it back in as plain text. Reopening the text field after this uses the modern experience again and restores the ability to actually see the text box inside of Teams. I haven't had this happen often enough to check what it looks like when this happens for an owner of the site/team inside of Teams (mostly working in SharePoint myself) to know if I would only be able to see the classic experience text box in SharePoint and would also just get a blank screen in Teams, but I'll try this next time it happens.","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2022-02-16T04:57:29.311-08:00","lastPublishTime":"2022-02-16T04:57:29.311-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":2460},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Content_Management/category:products-services/category:communities/community:gxcuf89792board:SharePoint_General/message:3169612/message:3172848","readOnly":false,"editFrozen":false,"body@stringLength":"1007","rawBody":"OK I have accidentally stumbled into what seems to be the root of this issue after banging my head against various walls for the last couple of weeks. Turns out any time the rich text field ended up stuck in this 'Classic Experience' mode with the exit button ceasing to function, there was a table (containing just text) in the rich text window.

The fix I've landed on (which is much easier than burning it down and starting over) is to cut out the text in the rich text field and paste it back in as plain text. Reopening the text field after this uses the modern experience again and restores the ability to actually see the text box inside of Teams. I haven't had this happen often enough to check what it looks like when this happens for an owner of the site/team inside of Teams (mostly working in SharePoint myself) to know if I would only be able to see the classic experience text box in SharePoint and would also just get a blank screen in Teams, but I'll try this next time it 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SharePoint List Item with rich text field, can't exit classic experience","moderationData":{"__ref":"ModerationData:moderation_data:4132750"},"body":"You're genuinely my hero. Thank you so much for figuring this out and posting the answer!

It was a table for me, too. 🙂","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"123","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-05-06T13:51:03.872-07:00","lastPublishTime":"2024-05-06T13:51:03.872-07:00","metrics":{"__typename":"MessageMetrics","views":870},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Content_Management/category:products-services/category:communities/community:gxcuf89792board:SharePoint_General/message:3169612/message:4132750","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"sharepoint_general","messageSubject":"sharepoint-list-item-with-rich-text-field-cant-exit-classic-experience","messageId":"3169612","replyId":"3172848"},"buildId":"-gVUpXaWnPcjlrLJZ92B7","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"o365","openTelemetryServiceVersion":"25.3.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/external/components/ExternalComponent.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx"],"appGip":true,"scriptLoader":[{"id":"analytics","src":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/pagescripts/1730819800000/analytics.js?page.id=ForumReplyPage&entity.id=board%3Asharepoint_general&entity.id=message%3A3172848","strategy":"afterInteractive"}]}