Forum Discussion
SharePoint List - item visible but clicking on it does not open it in popup (similar to edit screen)
-this is a sharepoint online site (which gets created when we make ms teams channel)
-there is mutliple list and libraries inside this sharepoint site
-there is a list lets call that 'abc' list - it has approx 15 -20 columns- text, number, url, lookup , (nothing fancy, content types not there, just imagine a business user setup this list to put in some process relatged info..they are NOT sp advanced user )
-there are around 15 list items (yes very less items!)
-approx 3-4 days ago he created those items in the list and when he click on the item (by clicking on title) it used to open in the default sharepoint pop up
- this list has not more than 30 users with some has full control, some has read, some has edit-- mostly these permission are coming from sharpoint inherited groups , and list is still inheriting permission (active useres who contribute and view content in this list are just 3-4 people)
-now the PROBLEM is when he click on the title to view items , nothing happens , no popup opens
---fixes we tried--
- restart laptop
- -swithch browsers (tried on chrome and edge)
- currently using edge.
- removed this user from sharepoint site (he was residing in multiple groups), we removed him from every grp and deleted few grps as well
- now when we 'check' in the sharepoint permission-> it showed this user has 'none' permission
- then we granted him 'full control' again he was able to see items but cannot 'open' item, or 'add' is also not working for him
- he is however able to do 'quick edit' and enter new values
- we did hard refresh etc.
- we checked the default forms in list settings> form settings- it is default to sharepoint form (NOT power apps)
- we did other due deligence, but nothing seems to work for handful of people, however for other set of people the list is working as expected
5 Replies
DisForms.aspx might have gone corrupted, mostly post-migrations.
Check your Site Storage Metrics and see if the "Form templates" list is still presentIf none of these found, DisForms.aspx to be exact, try creating a new list and see if the issue reproduces.
Also try creating a new view in the same affected list with OOTB columns, no custom ones and see.- Karuana_Gatimu_MSFT
Community Manager
Also make sure no one inadvertently edited your list columns. Your view should have the field "Title - linked to item with edit menu" as the field to open the item. Other fields can show the value but not open the actual item.
yes it has title - linked to item field visible in the view, and it is working well with many of the users, as they are able to view the item in pop up it is just a handful of people , despite having full control not able to view it in pop up
Opening a popup is a script‑based feature. Could you please create another list and check if the user faces the same issue there? It might be a JavaScript error preventing this
On other lists this user is able to open item in popup
