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GaleMacp's avatar
GaleMacp
Copper Contributor
Dec 16, 2024

Sharepoint link not resolving in OWA

I have been directed to sharepoint forum from the Outlook forum, below is what I posted in the outlook forum.

This had worked until recently, now any file I share, the outlook web app only shows a non-clickable url.

Previously it resolved the url to the name and was clickable.

 If I cut and paste the link back into the same email that has been opened by the sharepoint process, it resolves to the name. If from sharepoint, I copy the link, i can paste it into word/excel/owa successfully.

Any user I have asked to test, gets the same experience.

Issue with any word, excel, pdf, ppt these are the common extension types used in our organisation

No recent update or change, user reported this in 21/10/2024 and indicated that her method had stopped working two weeks prior, so estimate something changed around early october. I was hoping that it was a microsoft "enhancement" that would be fixed by now.

 

Please see attached document for screenshots

 

Hope you can help

2 Replies

  • Hello GaleMacp 

     

    i have the same issue with the new outlook. The link is in Outlook, SharePoint have no impact to a inserted link in Outlook, i think, it's an issue in Outlook. I am also waiting for a solution in Outlook, i think, that will reach us.

     

    Best, Dave

    • GaleMacp's avatar
      GaleMacp
      Copper Contributor

      Dave,

      I raised a case with the Microsoft and after many weeks of supplying videos and logs, this is the rsponse:

      "Kindly note that the issue reported on this ticket is by-design as of now. The Exchange team have shared the feedback with Product group and its under their radar. Currently we do not have an ETA from them as fix depends on lot of factors."

       

      I don't hold much hope of the functionality being restored.

      Gale.

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