Forum Discussion
SharePoint library PDF viewer looks different for a user
One of the users reported that his files are rendered in different way compared to other users. When the user opens a PDFs in a SharePoint document library it opens in black transparent screen ,the t...
For anyone else who finds this, after a few weeks I have been informed by tier 2 Microsoft Support that there is no support available from Microsoft Development. Instead, they pointed me to the feedback portal and said that is the best course of action if Microsoft Development releases anything broken is to leave a message there. There is no guarantee that it will be addressed or read. There will be no information given or follow up for this issue according to Microsoft Support. My ticket was closed.
Here is the link
https://feedbackportal.microsoft.com/feedback
- Jcook1095 Have you posted this is an idea? Then could you please share the link to that. Its getting worse and more and more people are impacted by this issue.
- Here is a link to one of the many threads on the pdf viewer.
https://feedbackportal.microsoft.com/feedback/idea/e3556b08-4518-ef11-989b-000d3a05ece8
