Forum Discussion
SharePoint Foundation 2019 On-prem Alert Issue
Very nice to receive your reply!
Regarding the first link, even though we have SharePoint Foundations 2019 (on-prem), I confirm that all users have email addresses. This is because we have AD sync enabled and that is working properly.
Regarding the second link, I have already reviewed this article and my response is basically the same; AD sync is enabled and all users have email addresses.
Thank you,
Anthony
Just one thing wanted to check, does the users facing these issues have their "my sites" created?
- I do not believe we have My Sites configured at all for any users. From my quick research of My Sites, I see that we do not have a My Site host site collection. Also, as I mentioned in the original post, the "About Me" doesn't work. Could this be part of the problem?
Hi ascarola
Yes, I suspect missing "My Sites" is the issue here.
Well, unfortunately that is not it, because, since my last email, I successfully configured "My Sites", and it is working OK; but the alerts function is still not working. I have confirmed that users have email addresses in their profiles, which are being synchronized through the AD sync connection. I continue to receive the error when attempting to setup alerting. But, I did figure something out and got it to work. It seems that I have two user accounts in SharePoint; one has an email address and the other doesn't. I discovered this by using my email address and clicking OK, and then I received a message that there were multiple accounts, and when I click on the email address, it shows both accounts. If I select the second account, I receive the alerts. How could this be?!