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Anonymous's avatar
Anonymous
May 01, 2017

SharePoint app - Android - List 'No data available'

Hi All

I'm hoping someone can help.

I have an important list on SharePoint Online called 'Comms Hub'. This loads fine on the iOS version of the SharePoint app but on the Andriod version I get 'No data available'. This is happening on multiple Andriod devices.

Does anyone know who I can report this to so that it can be investigated? It's preventing me from rolling out the app in my company.

Thanks

Allan
App
Lists
mobile
SharePoint Online

23 Replies

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  • William Johnson's avatar
    William Johnson
    Copper Contributor
    Jun 14, 2017
    I'm having a similar problem. I have numerous SharePoint lists that load fine, but one task list that will not. It shows the item count briefly, but then loads the "no data available" error and the item count displays 0. It used to work just fine.
    • Nate Clinton's avatar
      Nate Clinton
      Icon for Microsoft rankMicrosoft
      Jun 15, 2017

      Thanks for reporting thiw William.  We are taking a look now to see what the issue is.

       

      Thanks!
      Nate

      • Noah Stahl's avatar
        Noah Stahl
        Copper Contributor
        Jul 04, 2017

        Seeing the same for multiple lists. Only the simplest lists seem to display. Our other lists which contain columns types managed metadata, lookups, images, etc do not load. "No data available. Something went wrong". Latest app version installed July 4 2017.

  • Anonymous's avatar
    Anonymous
    May 05, 2017

    Hi All

     

    The issue is due to the column type 'Publishing image'. When this is added to any list, it fails to open on the Andriod app, yet opens fine on the iOS app.

     

    The list previously opened, so this feels like a bug in later versions of the app but I'm being told by support that I need to raise a new feature request - this doesn't feel right.

     

    What's the best way to get this bug fixed?

     

    Thanks in advance

     

    Allan

     

    Aneetha Jayaraman Nate Clinton danholme 

    • Anonymous's avatar
      Anonymous
      May 01, 2017
      Hi Nate. It's a Custom List.

      Just an FYI that it used to load on Android app but in the last few Android app updates, it now fails to load.
  • danholme's avatar
    danholme
    Icon for Microsoft rankMicrosoft
    May 01, 2017

    Deleted - clearly not what should be happening.  Bringing in Nate Clinton.

    Have you opened a support ticket? I'd suggest you do that--even having a case number on your end can help--it gives us something to follow as well.

    • Anonymous's avatar
      Anonymous
      May 01, 2017
      Thanks Dan. I can get a support ticket raised tomorrow and I'll share the case number.
  • John Wynne's avatar
    John Wynne
    Silver Contributor
    May 01, 2017
    Hi Allan, As a general observation the iOS app is several iterations ahead of the Android app and indeed the Windows app too. Not a direct answer to your problem I know but side by side comparisons need to be shared with clients. I think this is going to be an ongoing support issue for everyone. Interested to hear the official update from the Microsoft guys and hopefully more on May 16th regarding mobile updates.

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