SharePoint Access Request Ignoring Default Group

HelloStephenRice,

Hopefully pictures can explain it better than I can. With that said, we have a SharePoint site ("Support Portal") that we allow users within our company to access. Upon accessing the site for the first time, users must request access. We set up access requests to this SharePoint to default to our "Support Portal Visitors" group and that works well.

If a new user were to try and access a sitepage within the Support Portal, they will need to request access. However, these requests are not defaulting to our "Support Portal Visitors" group. We have configured all sites to inherit permissions from the parent site, Support Portal, but this does not seem to have any effect. We have even tried going directly into the sitepage permissions, disabling parent inheritance and manually setting the default group to "Support Portal Visitors" but it does not work, neither.

Hopefully the screenshots will help explain this better than I can. Requesting access to Support Portal.Requesting access to sitepage within Support Portal.

StephenRice  HI, Ever since the update to the email notification for user access, user requests for access to sites are so much better.