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AndrewWarland's avatar
AndrewWarland
Iron Contributor
Sep 19, 2018

SharePoint - Copy Link link problems - superfluous URL elements - links don't work (or time out)

We are experiencing constant issues and user feedback with the SharePoint Online 'copy link' option. The link URL is not working or opening documents.   Our workaround fix is to remove the superflu...
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StephenRice's avatar
StephenRice
Icon for Microsoft rankMicrosoft
Oct 01, 2018

Hi AndrewWarland,

 

I'm sorry to hear you are having issues! What type of sharing link are you getting in SPO? Thanks!

 

Stephen Rice

OneDrive Program Manager II

AndrewWarland's avatar
AndrewWarland
Iron Contributor
Oct 01, 2018

Hi StephenRice

Our default 'Copy Link' option (right click - Copy Link, or select the item - Copy Link on menu bar) for SharePoint and OneDrive creates hyperlinks that look like this:

https://tenant.sharepoint.com/:x:/r/sites/sitename/libraryname/documentname.docx?d=w084bf0a0ab994fab98aab9721ed988ba&csf=1&e=TeXuCH

These links, when sent by email or embedded in email or document content as a link, do not open the document and eventually time out.

If we remove the elements marked in bold, the links work perfectly.

Any idea why our links have these additional elements?

Thanks

Andrew

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